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Terms and Conditions for campaign

Terms & Conditions





Access to and use of this site and all Reckitt Benckiser sites (hereinafter defined as “Site/ Sites”) are subject to the following terms and conditions and all applicable laws. By viewing this Site, you agree to its terms; if you do not agree to its terms, do not view this Site.  Our Sites may contain additional terms and conditions that shall be applicable to the use of those Sites. In the event that there is any conflict between the terms and conditions contained herein and the additional terms on any of our Sites then these terms shall take precedence. Reckitt Benckiser reserves the right to revise these terms and conditions and/or to terminate without notice access to the Sites at any time. You should check the Sites from time to time to check the then current Legal Notice and other additional terms and conditions, because they are binding on you.

You may browse this Site for personal entertainment and information. You may download on one computer or print any material on the Site for your own non- commercial, educational, private or domestic use only.  However, you may not distribute, modify, transmit or revise the contents of this Site without written permission of Reckitt Benckiser.  You may not link to the Site from a third-party site without our prior written permission.

Unless otherwise stated, the copyright and other intellectual property rights in all material on the Site (including without limitation photographs and graphical images) are owned by Reckitt Benckiser or its licensors.  Neither title nor intellectual property rights are transferred to any third party through the use or access to this Site; rather, all rights, title, and interest in and to all aspects of this Site remain the sole property of Reckitt Benckiser or its licensors.  The Reckitt Benckiser Sites are protected under copyright and other applicable laws.  If you breach any of the terms in this Legal Notice or any Sites, your permission to use the Sites automatically terminates.  Any rights not expressly granted herein are reserved.

If you wish to formally communicate with Reckitt Benckiser concerning a legal matter, please contact your local Reckitt Benckiser Company.  Our corporate site at contains a list of our local companies.

The material on the Site is provided “as is“, without any conditions, warranties, representations or other terms of any kind.  Reckitt Benckiser makes no warranties or representations about the accuracy or completeness of the content of this Site or any site(s) "hot-linked" to this Site.  Reckitt Benckiser may make changes to content at any time without notice.  The material on the Site may be out of date and Reckitt Benckiser makes no commitment to update such material.  Accordingly, to the maximum extent permitted by law, Reckitt Benckiser provides you with the Site on the basis that Reckitt Benckiser excludes all representations, warranties, conditions, and other terms, which, but for this Legal Notice might have effect in relation to the Site.

Sites which are designed to provide information about our healthcare products or licensed medicines are not intended to provide medical advice or instructions as to use but only as general information which should not be relied upon by any individual or for any specific purpose. Always consult your doctor or pharmacist for advice on treatment of individual circumstances and needs.

Reckitt Benckiser (including any of its affiliates and any officers, directors, employees, shareholders or agents of Reckitt Benckiser and its affiliates)  shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of: (a) the ability (or inability) to access this Site, (b) the use (or inability to use) any content of this Site, or (c)  the content of any site(s) "hot-linked" to this Site. In addition, Reckitt Benckiser does not warrant that this Site or the server that makes it available are free of viruses or other harmful components; you (and not Reckitt Benckiser) assume the entire cost of all necessary servicing, repair, or correction and any award in any related proceedings shall be limited to monetary damage and shall include no injunction or direction to any party other than the direction to pay a monetary amount. By posting or transmitting to this Site over the Internet you are warranting to Reckitt Benckiser that the material is and will be treated as, non-confidential and non-proprietary.  By transmitting or posting any communication or material to this Site you agree that Reckitt Benckiser and any of its affiliates may use your communication and/or material for any purpose, including reproduction, transmission, publication, broadcast and posting.  Reckitt Benckiser is under no obligation to respond to messages posted to this Site, nor need Reckitt Benckiser provide any compensation for any such communication and/or material.  Please be aware that applicable national law governs the type of material that can be posted to a website; and you must not contravene any such laws including those that prohibit threatening, libellous, defamatory, obscene, pornographic, indecent or profane material, or post any material that could constitute or encourage conduct that would be considered a criminal offence or in contravention of any other applicable law.

Reckitt Benckiser is unable to and accepts no responsibility to review communications or materials posted to its Sites.  However, Reckitt Benckiser does reserve the right, using its sole discretion, to remove any communications or materials that it considers unacceptable for whatever reason. Reckitt Benckiser only purports to use names, logos or marks appearing in this Site in those territories in which it or its affiliates are entitled to do so, whether by virtue of pending or registered trademarks, licenses, or otherwise.  For the avoidance of doubt, Reckitt Benckiser does not purport to use any name, logo or mark in any territory in which it is not so entitled, and will not supply or offer to supply products and/or services bearing any such name, logo or mark into any such territory.  The use or misuse of these trademarks or any other content on this Site, except as provided in these terms and conditions or in the Site content, is strictly prohibited.


Your use of this website is governed by the laws of the Republic of South Africa.

©2020 Reckitt Benckiser Pharmaceuticals (Proprietary) Limited. All rights are reserved.


Registered office at 8 Jet Park Rd, Elandsfontein, Gauteng 1406.




Welcome to Reckitt's Global Privacy Notice ("Privacy Notice"). 

We are committed to protecting your privacy. This Privacy Notice applies to all our brands globally and explains how we collect, use, disclose and protect your Personal Information and respect any rights you benefit from under your local law. 

In this Privacy Notice "we", "us" and "our" refers to all the companies of the Reckitt group. As this Privacy Notice applies globally, there may be differences in how we collect, use or disclose your Personal Information from country to country, in which case we will inform you about any specific processing activities that take place in your country.

Your Personal Information is controlled by Reckitt Benckiser Group plc (having a registered office at 103-105 Bath Road, Slough, Berkshire, SL1 3UH, United Kingdom) or our Reckitt company located in your country, i.e. in this case Reckitt South Africa Benckiser Proprietary Limited and  Reckitt Benckiser Pharmaceuticals Proprietary Limited (having its registered office at 8 Jet Park Road Elandsfontein 1406 South Africa), are joint controllers. 

For more information about us, our local companies, our brands and our presence in your jurisdiction, please visit Reckitt | Protect, heal and nurture | (  


By "Personal Information" (in some countries referred to as "personal data" or "personally identifiable information") we mean any information relating to an identified or identifiable individual. This is broader than just information of a personal or private nature, and includes information such as your name, date of birth, and e-mail address. It means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to— (a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; (b) information relating to the education or the medical, financial, criminal or employment history of the person;

  • any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
  • the biometric          information       of         the       person;
  • the personal           opinions,          views    or         preferences      of     the       person;
  • correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; (g) the views or opinions of another individual about the person; and

(h) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person;

By “Sensitive Personal Information” (in some countries referred to as “sensitive personal information” or “special categories of data”) we mean any Personal Information relating to an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data or biometric data processed for the purpose of uniquely identifying that individual, data concerning health, or data concerning an individual’s sex life or sexual orientation. It also includes information about an individual’s criminal offences or convictions, as well as any other information deemed sensitive under applicable data protection laws.

_________________________________________________________________________________ Quick Reference

  1. Scope of our Privacy Notice
  2. Fair and lawful processing
  3. How do we obtain your Personal Information
  4. For which purposes may we use your Personal Information
  5. To whom we may disclose your Personal Information
  6. How we protect your Personal Information
  7. Your choices regarding direct marketing
  8. Your rights
  9. Complaints
  10. How long we retain your Personal Information
  11. Children
  12. Transfers to other countries
  13. How to contact us
  14. Changes to this Privacy Notice


1.Scope of our Privacy Notice

Our Privacy Notice applies to all Personal Information we collect, use, share or otherwise process through our business activities, both online and offline, which display, link or refer to this Privacy Notice, including: our websites;

our official social media pages; our e-mails; our apps;

our online and offline campaigns; and your conversations or correspondence with our representatives.


Throughout this document, we will refer to our online activities as "Sites" and to our offline activities as "Services".

You should be aware of the fact that our Sites may contain hyperlinks to third party websites, apps, etc. which are not controlled by us and which are not covered by this Privacy Notice. We have no responsibility or liability for the content and activities of these third-party websites, apps, etc. As these third parties may collect your Personal Information, we suggest that you consult the privacy policies of these third parties to learn more about their use of your Personal Information.

Our websites make use of cookies. For more information on this subject, please also consult our Cookie policy |

Further, when using our Sites or Services, please always also read our Terms and Conditions |  

2.Fair and lawful processing

In some cases, where required by local law, we may ask for your explicit consent for processing your Personal Information for a specific purpose.

We only collect, use, disclose or otherwise process your Personal Information where it is fair and lawful to do so. 

If you do not wish to provide your Personal Information to us, we may not be able to provide you with the products and services you have requested.

3.How do we obtain your Personal Information?

Personal Information obtained from you directly  

Firstly, we may obtain your Personal Information from you directly, e.g. when you sign up for our newsletters, register on our Sites, buy a product from us, fill out a survey, make a comment or enquiry, post something on our social media pages, subscribe to direct marketing etc. 

Personal Information collected this way may include:

name; address; e-mail address; user name;

telephone number (and recordings when you call our consumer line); credit card or other payment information; age; date of birth; gender;

product purchase and usage information; household information;

information, feedback or content you provide regarding your marketing preferences; user-generated content, posts and other content you submit to our Sites;

in limited circumstances, information about your family or other individuals that you have provided to us. In such cases, we assume that you have the authority to share any personal information you provide to us about them;

Sensitive Personal Information such as information relating to your image, health (including information related to product usage and medical history), sexual life (and related behavior) and biometrics collected during volunteer consumer research studies (such as facial expression recognition, heart rate and skin condition); 

demographic information; or any other Personal Information you voluntarily provide us with directly.

Personal Information collected automatically  

Secondly, some Personal Information may be collected automatically when you visit or use our Sites (and those of our third-party service providers acting on our behalf), such as information collected by cookies and other technologies (such as web analytic tools and pixel tags) on our websites. Please also consult our Cookie policy | or more information on how we make use of cookies and other automated means of data collection. 

Personal Information collected this way may include:

information about your (mobile) device or your type of browser;

information about the way you use our websites, such as details of the web pages you have viewed, the banners and the hyperlinks you have clicked, etc.; whether you have opened e-mails sent by us to you;

the websites you have visited before arriving at one of our websites; your IP address;

the hyperlinks you have clicked;

your user name, profile picture, gender, networks and any other information you choose to share when using third party sites (such as when you use the “Like” functionality on Facebook or the +1 functionality on Google+); your MAC address;

information you choose to share by using social media tools incorporated in our websites or using your social media log-in details to access certain Reckitt product sites or applications; and

information you share with us about your location. Where we are required to do so by local law, we will only use that information where you have agreed that we can.


Personal Information obtained from other sources  

Lastly, we may also collect Personal Information about you from other sources. These other sources may include: 

our trusted business partners;  social media sites; 

consumer research organizations; credit reference agencies;

intermediaries that facilitate data portability; and other members of our group.

Personal Information collected this way may include your interests such as hobbies and pets, consumer and market research data, purchase behavior, publicly observed data or activities such as blogs, videos, internet postings and user generated content.

4.For which purposes may we use your Personal Information

We may use your Personal Information for our business purposes, such as:

handling and managing your purchase, for instance to communicate to you with respect to your purchase, to process your payments, to deliver the purchased products and services, and to offer you the necessary customer service;

allowing you to participate in promotions, contests, surveys and polls;

allowing you to share information and ideas on our social media pages, forums, blogs and other communication channels, to participate in social sharing and to send messages to a friend through our Sites or the websites of our trusted business partners;

better understanding your needs to provide you with more relevant information, analyzing and evaluating our corporate activities, testing, developing and evaluating new products and improving our existing products and services, conducting market research and audits, identifying user trends and examining the degree of effectiveness of our marketing campaigns and degree of satisfaction of our customers;

telling you about our products and services, and sending you promotional materials (such as announcements relating to new products, promotions, savings programs, joint promotions and other programs) relating to our brands and those of our carefully selected trusted business partners, subject to your consent to such marketing where required by local law; 

managing our Sites, and tune the experience and content of our Sites to your previous activities on our Sites, in view of personalizing your experience when visiting our Sites;  responding to your requests or enquiries;

dealing with any product adverse events you report to us; administering general record keeping; and meeting legal and regulatory requirements.

Your local law may require us to set out in this Privacy Notice the legal grounds on which we rely to process your Personal Information. In such cases, our use of your Personal Information is permitted by law because:

it is necessary for our legitimate interests in the effective delivery of information, services and products to you and in the effective and lawful operation of our business (in each case provided such interests are not overridden by your rights);

it is necessary for taking steps to enter into a contract with you for the products you purchase, or for carrying out our obligations under such a contract;

it is required to satisfy any legal or regulatory obligations that we are subject to; and

in limited circumstances and if required by local law, you have agreed to us processing your Personal Information, such as when you opt in to marketing, or processing with your explicit consent in the case of Sensitive Personal Information, such as health information.

We may create anonymous data records from Personal Information by excluding information (such as your name) that make the data personally identifiable to you. We use this anonymous data to analyse our products and services. We reserve the right to use such anonymous data for any purpose and disclose anonymous data to third parties, including but not limited to our research partners, in our sole discretion.

5.To whom we may disclose your Personal Information

Intra-group sharing

Your Personal Information may be shared between the different companies and brands of our group, for the purposes set out in this Privacy Notice. As we have stated above, this Privacy Notice applies to all these companies’ and brands’ use of your Personal Information.

Third party service providers

We may share your Personal Information with trusted third-party service providers who work on our behalf, such as marketing agencies, market research companies, e-commerce fulfilment partners, software and other IT service providers, merchants selling Reckitt products, call centres, payment processors, etc. These third-party service providers are required not to use your Personal Information other than to provide the services requested by us or otherwise in accordance with our instructions. 

Other trusted third parties

We may also share your Personal Information with other trusted third parties, such as our business partners, advertisers (where we are permitted to do so) and data exchanges, so that we can offer you tailored content, including more relevant advertising for products and services which may be of interest to you. Following your consent, these third parties may set and access their own cookies, web beacons and similar tracking technologies on your device in order to deliver customized content and advertising to you when you visit Reckitt websites.

Our websites and/or applications may also allow you to log in using a social network or other third-party account. An example of a third-party login is “Log in with Facebook”. Logging into one of our sites with your social network or other third-party account may allow us to gather information that you give us permission to access from that social network or third party. The login feature may also transfer information to the social network or third party, such as your username and password, to authenticate you. The social network or third party may also automatically collect information such as your IP address, information about your browser and device, and the address of the web page you are visiting on our site. The login feature may also place and read cookies from that third party that may contain a unique identifier the social network or other third party assigns to you. The functionality of, and your use of, the login is governed by the privacy policy and terms of the party that provided the login functionality, rather than this Privacy Notice.


If another company acquires (part of) our company, business, or our assets, that company may acquire all or part of the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Notice. In the unlikely event of an insolvency, bankruptcy or receivership, your Personal Information may also be transferred as a business asset, subject to applicable law.

Necessary disclosures

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary or prudent in light of our obligations under applicable law:

in connection with any legal investigation;

to comply with relevant laws or to respond to court orders, subpoenas or warrants served on us; to protect or defend our rights; or

to investigate or assist in preventing any violation or potential violation of the law, this Privacy Notice, or any applicable Terms of Use.

6.How we protect your Personal Information

We value the trust you place in us. 

We have implemented appropriate technical and organizational measures to protect your Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and against all other unlawful forms of processing.

When collecting or transferring Sensitive Personal Information we use a variety of additional security technologies and procedures to help protect this information. 

The Personal Information you provide us with is stored on computer systems located in controlled facilities which can only be accessed by a limited number of persons who have a need to know in order to carry out their tasks and any services requested by you. 

When we process highly confidential information (such as credit card numbers) over the Internet, we protect it through the use of encryption.

7.Your choices regarding direct marketing

We may periodically send you free newsletters, surveys, offers, and other promotional materials related to our products and services which we believe are useful for you, if you have opted-in to receive such messages via e-mail or any other electronic channel (where such opt-in is required under your local law).

If you do not wish to receive such communications anymore, you will always have the opportunity to "opt out" by following the unsubscribe instructions provided in each of our direct marketing e-mails or by contacting us directly (please see our contact information at “how to contact us” below).

Where permitted under applicable law, we may send you service messages identifying any updates to our Privacy Notice (even where you have opted out of receiving marketing messages from us).

8.Your rights 

Depending on your location, you may have various rights in relation to your Personal Information. In particular, you may have the right to:

The right to be informed;

The right of access allowing you to request a copy of the Personal Information we hold about you;

The right to rectification, allowing you to ask that we update the Personal Information we hold about you, or correct any Personal Information that you think is incorrect or incomplete;

The right to delete, by asking that we delete Personal Information that we hold about you, or restrict the way in which we use your Personal Information;

The right to withdraw your consent to the processing of your Personal Information (to the extent such processing is based on consent);

The right to object to our processing of your Personal Information (including for direct marketing purposes); or

The right to data portability by requesting that your Personal Information be transferred to you or another data controller;

The right not to be subjected to automated decision-making

In addition, in certain circumstances we may process your personal data through automated decisionmaking, including profiling. This may include segmenting and tailoring the data to enable us to match our communication and products to your perceived needs. Depending on your location, you may be able to request not to be subject to automated decision-making, including profiling.

If you would like to exercise these rights or understand if they apply to you, please click here Privacy Web Form ( to complete and submit an online request form. Alternatively, you can contact us using the details set out at “how to contact us” below.


If you are unhappy with the way we have handled your Personal Information or any privacy query or request that you have raised with us, you have a right to complain to your local data protection regulator.

10.How long we retain your Personal Information

We will only retain your Personal Information as long as reasonably required for the purposes as set out in this Privacy Notice or otherwise to comply with legal or regulatory requirements applicable to us. 

When your Personal Information is processed:

for the performance of your contract with us, we retain your Personal Information for the period reasonably and lawfully required as per our retention policies following completion of a contractual order;

for meeting, legal and regulatory requirements, we retain your Personal Information as it is set out by the applicable law; and

In all other cases, we process your Personal Information, depending on the type, for up to 2 years from the date of our last interaction with you.  


Most of our Sites are not directed towards children and we request that children below the age of 18 do not provide Personal Information through our Sites. 

If you are the parent or legal guardian of a child under 18 who has registered on one of our Sites, or who you believe has otherwise provided Personal Information to us, please contact us using the details set out at “how to contact us” below to have the information deleted. Information voluntarily provided by children via e-mails, message boards, chat sessions etc. may be used by other parties to generate unsolicited e-mails. We encourage parents and legal guardians to inform children about how to use the Internet in a safe and responsible manner.

Depending on your location and where permitted by local law, we may collect information on your children in order to provide you with relevant information about our products and services.

12.Transfers to other countries

Your Personal Information may be transferred to and processed in other countries where laws governing the processing of Personal Information may be less stringent than the laws in your country (including jurisdictions outside the Republic of South Africa). 

In such cases, where required by local law we will ensure that there are adequate safeguards in place to protect your Personal Information. Depending on the location of the Reckitt entity exporting the relevant Personal Information, this adequate safeguard might be a data transfer agreement with the recipient based on standard contractual clauses approved by the Protection of Personal Information Act, 2013 and applicable regulations, read in conjunction with the provisions of the GDPR and European Commission. Where we are legally required to do so, further details of these transfers and copies of these agreements are available from us on request. 

By using our Sites and Services, to the extent required and valid under your local law, you explicitly consent to your Personal Information being transferred and processed this way.

13.How to contact us

We welcome your feedback. If you have any comments, questions or complaints regarding this Privacy Notice or our processing of your Personal Information, or would like to exercise any of the rights set out at “your rights” above that are applicable in your location, you can contact us by sending an e-mail to  

You may also write to us at:

Reckitt Privacy Office

8 Jet Park Road Elandsfontein  South Africa, 1406

14.Changes to this Privacy Notice

This Privacy Notice was last modified on the 26th of January 2021. This document is a notice to you and not a contract between us. We may occasionally modify or amend it from time to time. When we make changes to this Privacy Notice, we will update the revision date at the top of this Privacy Notice. Where those changes are material, we will take steps to let you know. The new modified or amended Privacy Notice will apply from that revision date. Please always verify whether you have consulted the latest version of the Privacy Notice.


Cookie Policy

We, as a Reckitt Benckiser group company operating this Site, use cookies and other similar technologies to collect certain information about visitors. In this cookie policy we explain to you how we and third-parties use cookies while you browse on our website, mobile app or similar device, including any sub-pages, online shop, or other functionalities (generally referred to as “Site” in this policy).

We also have a presence in the form of branded social media pages on social media networks, like Facebook, Instagram and Twitter. Please visit their websites to learn their privacy policies and the privacy and marketing controls available for their community members, since we have no control over how these social media platforms operate.

Where we use on our Site third party cookies from social media platform or any other third parties for our business purposes, we explain such use in this cookie policy.

You can control the cookies used on this Site either via our Cookie Consent Portal or by adjusting your browser settings. Click the heading “How can you control cookies?” below for more information.


What are cookies

How we use cookies?

How can you control cookies?

How long do cookies last? 

Changes to our use of cookies

How to contact us?


What are cookies?

Like most websites you visit, our Site uses cookies and other similar technologies described below (generally referred to as “cookies” in this policy) for the purposes described in the section headed “How we use cookies”.


Cookies are text files embedded in a web page that contain small amounts of information which are downloaded to your device when you visit a Site or embedded in a web page. Cookies may then be sent back to the originating Site on each subsequent visit, or to another Site that recognises that cookie. Cookies are useful because they allow a Site to recognise a user’s device and to remember your actions and preferences (such as login details, language, font size and other display preferences) over a period of time.

Where possible, security measures are put in place to prevent unauthorised access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorised service providers have access to cookie data.

Web beacons

Web beacons (also known as internet tags, pixel tags, and clear GIFs) are typically transparent graphic images placed on a site or email. Web beacons are used in combination with cookies to learn about our visitors` interactions, capture visitor’s journey on our Site, to create segment categories and behaviour patterns, or to serve targeted advertisements. We (or the third parties we use) use beacons to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page.

IP addresses and URLs

An IP address is a unique identifier that certain electronic devices used to identify and communicate with each other on the internet. When you visit our Site, we (or the third parties we use) may view the IP address of the device that you use to connect to the internet using a web beacon.

We (or the third parties we use) use only the redacted part of the IP address to determine the broader physical location of the device so that we can`t identify your precise location. This helps us to understand from what geographic regions (e.g. city, province, country, like Slough, United Kingdom) our Site visitors come in order to change the way we present our Site to you, to enhance your visit or to customize our marketing content. If we want to collect your precise location data for our advertising purposes, we obtain your consent to this.

A URL (uniform resource locator) is a unique identifier or address for each resource on the internet, in effect it is the address for the web page that you are visiting. We use this information to see which sites and pages are visited and the way that you navigate through our Site.

Device IDs

Device IDs are distinctive numbers associated with a smartphone or similar handheld device from which the internet can be accessed. We use device IDs for the same purposes for which we use cookies, as described in this policy.

Device fingerprinting

Device fingerprinting is a way to combine certain attributes of a device e.g. its operating system, the type and version of browser being used, language settings and IP addresses etc which are used together to identify unique devices. To the extent that fingerprinting is used, we use it for the same purposes for which we use cookies.

How we use cookies?

We use different types of cookies on our Site for various purposes set out below.

Some of these cookies are placed by us and others by third-parties (e.g. social media platform, advertising and analytics providers etc.).

You can find more information about the individual cookies used and the third parties which set the cookies on this Site in your browser, as well as in the Cookie Consent Portal.

Required cookies - These cookies are required for the operation of our Site, to enable core Site functions, to ensure the Site is secure and to enable us to manage the network. They are sometimes referred to as “strictly necessary” or “essential” cookies.,. Without these cookies the Site cannot function properly. They include, for example, cookies that allow us to remember your cookie consent preferences and balance network load, enable you to log into secure areas of our Site and to access user accounts or online forms, use a shopping cart, make use of e-billing services, and download voucher coupons.

Functional and analytical cookies - These cookies are either functional or analytical. They are used to improve functionality, improve and personalise browsing experience, and to analyse Site traffic and usage. 

Analytics cookies allow us to recognise and count the number of visitors and to see how visitors move around our Site. They help us understand and measure how you interact with our Site, allow us to gather statistics about our Site visitors to better understand them and to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. Analytics cookies also allow us to test new Site content, features or interactions so we can improve the Site experience and appearance for all. 

Functional cookies are used to enhance what you can do on our Site.  Examples include to help us to give you better and customized user experience to test and provide the best Site design, layout and content, and to remember choices you have made between sessions This enables us to enhance and personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

In addition, certain third-party cookies are necessary to allow some Site-embedded functionalities to work. These cookies are dropped by third parties only if you interact with certain functionality on the Site. Provided that consent is required in your country, at each place on our Site where this applies, you will be told that cookies will be placed on your device by the relevant third party and that by clicking on the given functionality, you are indicating that you consent to the setting of cookies by that third party. If you do not allow these cookies, you may not be able to use the functionality. These cookies cannot be managed through our Cookie Consent Portal but can be disabled and deleted via your browser settings, as explained below.

Examples of how cookies are used in this way include our use of YouTube on the Site for showing videos, where Youtube sets cookies on your device once you click on the YouTube video to play. Please note that in terms of playing YouTube videos on our Site, we promote using the “privacy enhanced mode” to prevent the setting of cookies that track viewing behaviour to the storage of personally-identifiable cookie information by YouTube.

Similarly, our Site may include some social media sharing functionalities, such as the Facebook “Like” button, the Twitter “Tweet” button, or the LinkedIn “Share” button to allow you to share pages with social networks and to allow you to post comments and so on. These features may collect your IP address and which page you are visiting on our Site, and set cookies or employ similar technologies to enable the feature to function properly. These third parties can place cookies only if you interact with the relevant functionality on the Site. We have no control over how these social networks collect and use your personal information and their use is subject to the social network’s privacy policy (you can find the relevant privacy policy on the social network’s website or via the links in our Cookie Consent Portal).

Advertising cookies - These cookies are used for advertising our products, brands, or services, for example, to show you advertisements that are more relevant to your interests based on your online activity (also known as personalized or interest-based advertising), or to prevent the same ads from continuously re-appearing.

Cookies in this category enables us to collect information across the sites you visit, to record your visit to our Site, the pages you have visited and the links you have followed, our brand emails you view and links you click in the emails, to track your online activities across your computer, mobile phone or other devices you use, including the mobile apps you use.

We use this information to try to predict what advertisements for our products or brands might be the most interesting to you, and to make our Site and the advertising displayed on it or on other sites more relevant to you.

We also use the cookies in this category to place you into a group of consumers who show the same interests (e.g. age, gender, interest category) (also known as an “audience”). Generally, this process does not require us to know you as an identifiable individual, only that someone using your browser showed interest in a product. We may add other information to this, such as information about the products you buy in an online shop, or information that you provide directly to us when creating an account on our Sites, or information about your browsing history.

By using advertising cookies, we can:

  • learn about trends, habits, or characteristics from a group of consumers who all act similarly;
  • show you personalized advertisements on our Site or other sites you visit;
  • find others who appear to be similar in interests, characteristics or behaviours to those already in the interest group, so we can reach more potential customers by showing relevant advertising to them.

We partner with third-party service providers (e.g. Google, Facebook, Amazon etc.) which may use cookies, web beacons and other storage technologies to collect or receive information from our Site. These third parties use this information to help us with the advertising described above including to target ads and to provide us with measurement services and reports of the success of our advertising campaigns that are run through our Sites or other sites across the internet.

If you turn off these cookies you will see less targeted, interest-based advertising; however, it does not mean you will not see any advertisements. Even if you opt-out receiving interest-based advertisements, you will still be shown advertisements about our products or brands based on the context of the sites you visit (these are called “contextual ads”).

If you want learn more about interest-based advertising and cross-device linking, you may find it useful to visit the Network Advertising Initiative website at

In general, when we share information about your use of our Site with our third parties, we do not pass to them any personally identifiable information obtained through cookies used on our Site. 

You can find information about how we process personal data in our Privacy Notice.

How can you control cookies?

Opt-in model: In the European Economic Area and United Kingdom: except where allowed by applicable law, we place cookies after having received your consent through the cookie banner which you will see when you first use our Site, or via our Cookie Consent Portal which is continually available on the Site, or through your browser settings (see below for more details). Please note that certain functionalities embedded in the Site require the setting of cookies by third parties in order to work. These cookies are set only when you interact with the functionality. At each place on our Site where this applies, you will be told that cookies will be placed on your device by the relevant third party and that by clicking on the given functionality, you are indicating that you consent to the setting of cookies by that third party.

Opt-out model: In countries outside of the European Economic Area, or United Kingdom: except where prohibited by applicable law in your country, we place cookies when you visit our Site, however, you can opt-out from cookies any time via either the Cookie Consent Portal, or your browser settings (see below for more details).

Cookie Consent Portal: We provide a tool on our Site that referred to as the “Cookie Consent Portal”). You can change your cookie preferences (except for strictly necessary cookies, including those are needed for transmission of communications and the proper functioning of the Site) at any time by clicking on the Cookie Consent Portal buttons. You can find the Cookie Consent Portal on the Site whenever you visit it; however, there may be circumstances when it is unavailable (e.g. downtime, error, you don`t allow Javascript etc.). In this case you can change cookie preferences in your browser, as explained below.

Your browser: You can change your cookie preferences by changing your browser settings. The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools”, “Settings” or “Edit” facility). In addition, certain third parties have additional opt-out browser add-ons that you can enable on your browser, for example see the browser add-on by Google regarding Google Analytics

Your mobile phone: You can change settings to opt-in or opt-out from receiving personalized interest-based advertising within your mobile phone or similar device usually in the “Setting” menu. (For example, in iOS: visit Settings - Privacy - Advertising - Limit Ad Tracking. Similarly, in Android: visit Settings - Google - Ads - Opt out of interest-based ads.)

Please note that the opt-outs described above will apply only to the specific browser or device from which you opt out, and therefore you will need to opt out separately on all of your browsers and devices.

In addition, disabling a cookie or category of cookie does not delete the cookie from your device; you will need to do this yourself within your browser. Please note if you decide to delete all cookies, your “opt-out cookie” will be also deleted, and you will need to opt-out again if you still do not want to receive certain categories of cookies.  

You can visit,  or the NAI`s website for more information on how to manage cookies.

How long do cookies last? 

The cookies used on our Site last for maximum of 13 months. Session cookies expire immediately after you finish your browsing session on our Site.

Changes to our use of cookies

Any changes to our use of cookies for this Site will be posted on the Cookie Consent Portal.

If necessary, we may also reflect these changes in our cookie policy and update it from time to time. Where those changes to our cookie policy are material, we will take steps to let you know. Please always verify whether you have consulted the latest version of the cookie policy which is available on the Site.

How to contact us?

If you have any queries in relation to this notice or our use of cookies, please contact us at: [ You may also write to us at: RB Global Privacy Office, Turner House, 103-105 Bath Road Slough, SL1 3UH].


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